Easter Ross Glass Windows & Conservatories Ltd

Conservatories in Inverness

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The Design House
50 Seafield Road
Inverness
Inverness-Shire
IV1 1SG

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Awful customer service and faulty glass not replaced

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Unfortunately I have had cause to contact Trading Standards. Years of problems and faulty windows and when an inspector came out he confirmed that they had been fitted incorrectly. The bosses decided to fob me off and say they are not going to fix or replace. I have been told that I don't have the windows open enough (12 hours a day apparently isn't enough to stop black mold) or that I don't have them closed enough (the reason the handles don't work properly) and that someone had tried to break in (the reason for the glass being cracked on the INSIDE!) Need I say more. Wouldn't recommend in any way shape or form. Glass in two windows an a handle still faulty....

Catherine Bentley - 12/03/2014 | report this review

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